FAQ

Where does this store ship from?

Moorestown, NJ. About 20 minutes from Philadelphia (Go Flyers!).

What is this store's return and exchange policy?

I certainly want you to be 100% psyched with your item(s)! If any item is damaged upon delivery, please get in touch with me within 5 days of receiving your item. From there I will gladly either accept the item back (buyer pays shipping) and refund you the cost of the item or repair the item and ship it back to you - your preference.

All items should be returned in the original condition that they arrived in. No refunds will be processed without the item first being returned!

So basically if you are at all unhappy with your experience or purchase, please send me an email to manda_roux@yahoo.com and we'll work together to come to a fair decision for both of us :)

Do you accept orders placed outside of the US?

At the moment, orders placed outside of the US are ONLY shipped on Saturdays. I apologize for the inconvenience! But yes, I do accept international orders. Just please be aware that they are only shipped once a week

How long will it take to receive my order?

Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service.

International shipping delivery times may vary between 2 and 12 weeks after the Saturday I shipped your item. Please email me at manda_roux@yahoo.com with any questions or concerns.

What is Storenvy?

This store is powered by Storenvy, an online store system and marketplace for people like bands, clothing companies, record labels, artists, nonprofits and everyone else who has ever needed an online store. Shoppers can purchase items from multiple stores from all over the world and check out in one step.

How do I pay for my order? Is it secure?

The Storenvy checkout process uses PayPal, one of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as PayPal.com. Before entering any personal credit card information, you will be transferred to PayPal's secure servers. PayPal accepts Visa, Mastercard, Discover, American Express and Diners Club. You may also make payments using your bank account, but this may delay your order.

What if something is wrong with my order?

If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.